Dhow Cruise Dubai • Privacy Policy

Privacy Policy

At Dhow Cruise Dubai, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make an inquiry, or book a cruise experience with us.

Dubai Marina, Dubai, UAE

By using our website, submitting a contact form, or requesting booking information, you agree to the terms outlined in this Privacy Policy. Please review it carefully to understand how your information is handled.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website or contact our team. This may include information you provide directly and data collected automatically through website usage.

  • Full name
  • Email address
  • Phone number
  • Preferred cruise type or booking details
  • Number of guests and preferred date
  • Any information you include in your inquiry message
  • Browser type, device information, IP address, and website usage data
Important Note

You should update this section if your website collects additional information through forms, booking tools, analytics software, ad pixels, or payment gateways.

2. How We Use Your Information

We use the information we collect to provide a better guest experience, respond to inquiries, support bookings, and improve the performance of our website and services.

  • To respond to inquiries and booking requests
  • To confirm reservations and communicate important cruise details
  • To provide customer support and booking assistance
  • To improve our website content, user experience, and service quality
  • To send relevant updates related to your inquiry or booking
  • To maintain internal records for operational and administrative purposes

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve browsing performance, analyze traffic, and understand how visitors interact with our pages.

Cookies may help us remember preferences, monitor site usage, and optimize our marketing and website performance. You can manage or disable cookies through your browser settings, although some site features may not function properly if cookies are turned off.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only when necessary to operate our services, fulfill bookings, or comply with legal obligations.

  • With service providers who help us manage bookings, forms, support, or website functionality
  • With payment or booking partners where required to process reservations
  • When required by law, regulation, or legal request
  • To protect our rights, guests, website, or business operations

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration. These measures may include secure systems, restricted access, and industry-standard website protections.

However, no digital system or online transmission is completely secure. While we work to protect your information, we cannot guarantee absolute security at all times.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to request access to your personal data, correct inaccurate information, or request deletion of certain data we hold.

  • Request a copy of the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, where legally permitted
  • Opt out of certain marketing or non-essential communications

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or business practices. Any updates will be posted on this page with a revised effective date.

We recommend reviewing this page periodically to stay informed about how your information is handled.

9. Contact Us

If you have any questions about this Privacy Policy, your information, or how your data is used, you can contact us using the details below.

Business Name Dhow Cruise Dubai
Phone / WhatsApp +971 52 440 9525
Before Publishing

Replace all placeholders such as date, email, and phone number with your real business details. If you use Meta Pixel, Google Analytics, reCAPTCHA, payment gateways, or third-party booking systems, add them to this policy as well.